Introduction
Iizuka Shoukai, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rembo-japan.com and make purchases from us.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website.
Information You Provide
When you make a purchase, create an account, or contact us, we may collect:
- Some legal item
- Some another legal item
- Last legal itemFull name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely through our payment providers)
- Any other information you choose to provide in communications with us
Information Collected Automatically
When you visit our website, we automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages viewed and time spent on pages
- Referring website addresses
- Device information
We collect this information using cookies and similar tracking technologies. See the "Cookies" section below for more details.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send promotional communications (with your consent)
- Improve our website and customer experience
- Prevent fraud and ensure security
- Comply with legal obligations
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Payment processors
- Shipping and logistics companies
- Email service providers
- Website hosting and analytics providers
These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements
We may disclose your information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
International Data Transfers
Iizuka Shoukai, LLC is operated from Japan. If you are located outside Japan, please be aware that your information will be transferred to and processed in Japan. By using our website and providing your information, you consent to this transfer.
We take appropriate measures to ensure your data is protected in accordance with this Privacy Policy regardless of where it is processed.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure Socket Layer (SSL) encryption for data transmission
- Secure payment processing through trusted providers
- Limited access to personal information by authorized personnel only
- Regular security assessments and updates
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Cookies
Our website uses cookies and similar tracking technologies to enhance your browsing experience.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us recognize your device and remember your preferences.
Types of Cookies We Use
- Essential Cookies: Necessary for the website to function properly, including shopping cart functionality and secure checkout.
- Analytics Cookies: Help us understand how visitors interact with our website, allowing us to improve user experience.
- Marketing Cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
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Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling cookies may affect the functionality of our website.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Opt-out: Unsubscribe from marketing communications at any time
- Data Portability: Request a copy of your data in a structured, machine-readable format
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To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
For customers, we typically retain order information for seven years for tax and legal compliance purposes. You may request deletion of your account and associated data at any time, subject to legal retention requirements.
Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Iizuka Shoukai, LLC
Email: info@rembo-japan.com
Gunma, Japan